1. Who We Are
guggenhelm-bilbao.site is an independent informational travel guide. We are not affiliated with the Guggenheim Museum Bilbao or the Solomon R. Guggenheim Foundation. Our address is Calle Iparraguirre 10, 2º, 48010 Bilbao, Spain. Email: [email protected].
2. Scope of This Policy
This Privacy Policy explains what personal data we collect from visitors to this website, how we use it, and your rights regarding it. By using this site, you acknowledge that you have read and understood this policy.
3. Data We Collect and Why
| Category | Data Fields | Purpose | Legal Basis | Retention |
|---|---|---|---|---|
| Contact form | First name, last name, phone, email | Respond to enquiries | Legitimate interests / consent | 12 months, then deleted |
| Server logs | IP, browser type, pages visited, timestamps | Security & performance | Legitimate interests | 30 days, then anonymised |
| Essential cookies | Session identifiers, preference flags | Core functionality | Legitimate interests | Session or up to 12 months |
| Analytics (if enabled) | Anonymised usage data | Improve content | Consent where required | Up to 26 months, then deleted |
4. Cookies
We may use a small number of cookies to support core site functionality. We do not use cookies to track you across other websites. Where non-essential cookies are in use, your consent will be requested in accordance with applicable law. You may disable cookies via your browser settings at any time.
5. How We Use Your Data
We use personal data solely to: respond to contact form enquiries; maintain site security and performance; improve content relevance; and comply with applicable legal obligations. We do not sell, rent, or share your data with third parties for marketing.
6. Data Sharing
We may share data with trusted hosting and analytics providers under strict data processing agreements. We may also disclose data where required by law or to protect the rights and safety of guggenhelm-bilbao.site or others.
7. International Transfers
Where data is transferred outside your country of residence, appropriate safeguards are applied in accordance with applicable data protection law.
8. Data Security
We implement appropriate technical and organisational measures to protect personal data. No method of internet transmission is entirely secure; we cannot guarantee absolute security but take all reasonable protective steps.
9. Your Rights
You may have the right to: access your data; request correction; request deletion; restrict or object to processing; request data portability; and withdraw consent. To exercise these rights, contact us at the details in Section 1.
10. Third-Party Links
This Privacy Policy covers this site only. We encourage you to read the privacy policies of any third-party sites you visit via links on this site.
11. Children's Privacy
This site is not directed at children under 16. We do not knowingly collect personal data from minors. If you believe we have done so, contact us and we will delete it promptly.
12. Changes to This Policy
We may update this policy at any time. Continued use of the site after updates constitutes acceptance of the revised policy.
13. Contact
Calle Iparraguirre 10, 2º, 48010 Bilbao, Spain
Email: [email protected]